https://heyatli.com/blog/tags/troubleshooting/Recent content in Troubleshooting on Atli eSIM BlogHugoen-USSat, 27 Jun 2026 14:40:00 -0700https://heyatli.com/blog/esim-no-data-fixes/Sat, 27 Jun 2026 14:40:00 -0700https://heyatli.com/blog/esim-no-data-fixes/<p>You have arrived, the eSIM is installed, and the internet is not happening. Start with the ordinary causes. Work through these five checks in order and test after each one. Do not delete the eSIM while troubleshooting.</p> <aside class="verdict"> <p class="verdict__head">The short answer</p> Check that the plan covers your location and still has data and days left. Then confirm the Atli eSIM is on, selected as your <strong>data line</strong> and has <strong>Data Roaming</strong> enabled. Toggle <strong>Airplane Mode</strong> for ten seconds. If it still will not connect, try another supported Atli network or ask support to check the connection. </aside> <h2 id="step-1-check-you-still-have-a-plan">Step 1: check you still have a plan</h2> <p>Make sure you have a plan that covers where you are standing, whether that is a country plan or a regional one. If the data is used up or the days have run out, buy another in the chat. It is added to the same eSIM automatically. Type <strong>usage</strong> to Atli to see what remains.</p>